Shipping and Returns

Shipping Policy

HANDLING TIME:  

We process and ship all orders within 1 day if the order is received prior to 1PM PST.

SHIPPING OPTIONS:  

Free Shipping, Standard Ground, 1-6 business days, domestic excluding HI and AK
$9.95 Expedite Shipping, 2 days, domestic excluding HI and AK
$16.95 Priority Shipping, 1 day, domestic excluding HI and AK

INTERNATIONAL SHIPPING:

We can ship brackitz to virtually any address in the world through a partnership with a Global Shipping Platform.  Please contact sales@brackitz.com to confirm your destination country.

Return Policy

100% SATISFACTION GUARANTEED

We stand behind everything we sell. If you are not satisfied with your brackitz purchase, you may return most new, unopened items within 30 days of delivery for a full refund.  Buyer is responsible for return shipping.

Building Creative Kids, LLC disclaims any and all warranties related to this product.

RETURN INSTRUCTIONS:

Please send us a return request either by email to support@brackitz.com  or by phone to 720-446-5558. Or you may request a return through your original email receipt by logging into your account at brackitz.com, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.  Once we have received your return request we will provide you with an RMA (Return Merchandise Authorization) number and return shipping instructions.